Delivery Policy
FREE SHIPPING throughout Brazil! This means we deliver to all addresses in Brazil free of charge for our customers!
Products listed in our store are shipped directly from our distribution centers to the address provided in our store when you complete your order. Shipping may also originate from a distribution center in Brazil or even abroad (USA, Europe, or China).
The delivery period is 7 to 25 business days after the order is posted at the Post Office, according to the rules of the Brazilian postal delivery system.
Your order will be shipped immediately after payment confirmation and after logistics processing.
Care when filling in the data:
Zennix will ensure that products are shipped to the address selected by the customer at the time of purchase. Therefore, we ask that customers carefully fill in the delivery address for their product to ensure smooth delivery. The information provided at the time of registration is the customer's sole responsibility, and Zennix will not be held liable for any charges arising from incorrectly entered data. If the product is not delivered due to an error in the address provided by the customer, a new product will only be shipped upon a new purchase.
If you have any questions about your order or would like more information about tracking, simply send us an email with your order number. Our team will review your order and assist you. We're here to help! Our email address is: mvd.obidos@gmail.com.